塗装工事保障でよくある誤解
外壁塗装に保証を付けてもらうということをすれば、安心感をおぼえるかもしれません。この保証には、あなたが知らない大きな誤解が隠れています。 お客さんのはなしですが、カベのヒビが心配で塗り替えを考えてた時、「塗装工事モニター募集、10年保証で材料費負担」という新聞広告から工事をしたものの、2年でヒビが再発し、保証期間内ということで、業者に電話を入れたところ、すでに会社は存在せず、ローンだけが残ったというはなしがあります。 保証はあくまでも書式。会社がなくなれば紙切れになります。 実は、保証の落とし穴はこれだけではありません。 仮に10年保証がついていたとしましょう。 工事完成から3年後に、あなたの家の木部とトタン部分の塗膜がはがれてきたとします。 そのままでは、木部が雨水を吸ってやがて腐り、トタンにはサビが発生してしまいます。当然保証に頼ります。 でもこれは残念ながら保証の対象外です。 なぜなら、「保証対象はカベのみ」だからです。 業界では常識でも、消費者は知りません。 さらに、カベにヒビが再発してもやはり対象外です。 ヒビは家の構造、地盤、道路工事
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